Alpaca Guild

Privacy Policy

Alpaca Guild Limited (referred to in this Privacy Policy as “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the data and information we collect from users of our website, located at (the “Website”), and related services provided through our Website (the Website and the related services constituting the “Service”).

  1. User Content

    By submitting Personal Data (as defined below) through the Service, you expressly consent to the collection, processing, use and disclosure of your Personal Data in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy you should not use the Service.

  2. Children under Age 16

    The Service is not intended for children under the age of 16, or for anyone under the age of 18 or the applicable age of majority in your jurisdiction without involvement of a parent or guardian. The Company does not intentionally gather or distribute Personal Data from children under the age of 16.

  3. A Note to Users Outside of New Zealand.

    Your Personal Data may be processed in the country in which it was collected and in other countries, including New Zealand, where laws regarding processing of Personal Data may be less stringent than the laws in your country. Your agreement to this Privacy Policy followed by your submission of information through the Service represents your consent and agreement to these practices. If you do not want your information transferred to, processed or maintained outside of the country where you are located, you should not use the Service.

  4. Types of Data Collected Through the Service.

    We collect Personal Data and Anonymous Data from you when you visit the Website, when you send us information or communications, and/or when you use the Service. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of an individual person. We collect Personal Data and Anonymous Data as described below.

    1. Personal Data You Provide to Us.

      We collect Personal Data from you, including first and last name, e-mail address, and password, when you create an account to log in to the Service. We also retain information on your behalf, such as files and messages that you store using your account on the Service. If you provide us with feedback or contact us via e-mail, for example with a technical support request or in response to an employment opportunity posted on the Website, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, as well as any other information that you submit to us, such as a resume. When you participate in one of our surveys, we may collect additional information about you. When you post messages in the chat rooms on the Service, the information contained in your posting will be stored on our servers and other users will be able to see it. We also collect other types of Personal Data that you provide to us voluntarily if you contact us regarding technical support or with other questions about the Service. We may also collect Personal Data from you at other points on the Service that state that Personal Data is being collected.

    2. Data Collected via Technology.

      To make the Service more useful to you, our servers (which may be hosted by a third party service provider) collect Personal Data and Anonymous Data from you, including browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Like most Internet services, we automatically gather this Personal Data and Anonymous Data and store it in log files each time you visit our Website or access your account on the Service. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Service. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Service may not work properly.

    3. Data Provided by Third Parties.

      We may receive Personal Data and/or Anonymous Data about you from other sources such as companies that provide our services by way of a co-branded or private-labelled website, or companies that offer their products and/or services on our website (“Third Party Companies”). These Third Party Companies may supply us with Personal Data. We may add this information to the information we have already collected from you through the Service.

    4. Third Parties’ Use of Cookies and Web Beacons.

      The Service may include third-party advertising, links to other websites, and other content from third-party businesses. These third-parties may use cookies and web beacons to track the actions of users online over time and across different web sites or platforms to deliver targeted electronic advertisements to an individual user. For information about how tracking works for online advertising purposes you can visit

      The Company does not have access to or control over web beacons or cookies that third party websites may use. We are not responsible for the privacy practices or the content of these third-party websites. You are encouraged to review the privacy policies of the different websites you visit. In addition, some third-party advertising companies may provide a mechanism to opt-out of their technology. For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at:

  5. Use of Your Data

    1. General Use.

      In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We also use your Personal Data in the following ways: (a) to facilitate the creation of and secure your account on the Service; (b) to identify you as a user of our Service; (c) to provide improved administration of our Service; (d) to improve the quality of experience when you interact with our Service; (e) to send you administrative e-mail notifications, such as security or support and maintenance advisories; (f) to respond to your inquiries related to employment opportunities or other requests; (g) to send promotional communications to you about the Service; (h) to provide you with electronic newsletters, or surveys; or (i) to solicit your feedback about the Service.

    2. Creation of Anonymous Data.

      We may create Anonymous Data records using Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data for various purposes, such as to analyse request and usage patterns so that we may enhance the content of our Service and improve navigation of the Website. We reserve the right to use and disclose Anonymous Data to Third Party Companies in our discretion. However, while this information will not identify you personally, in some instances these Third Party Companies may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.

    3. Feedback.

      If you provide feedback to us regarding the Service, we may use this feedback for any purpose, provided we will not associate this feedback with your Personal Data. We will collect any information contained in the applicable communication and will treat the Personal Data in the applicable communication in accordance with this Privacy Policy.

  6. How We Share Your Personal Data

    1. Affiliates.

      We may share some or all of your Personal Data with our Affiliates, provided those Affiliates handle your Personal Information in accordance with a Privacy Policy at least as protective as this Privacy Policy. An “Affiliate” means a parent company, any subsidiaries, joint ventures, or other companies under common control with the Company.

    2. Business Transfers; Bankruptcy.

      In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any Personal Data owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your Personal Data and other information we have collected from you to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personal Data will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

    3. Response to Subpoenas or Court Orders or to Protect Rights and to Comply with Our Policies.

      Regardless of any choices you make regarding your Personal Data (as described below), we may disclose your Personal Data, to the extent permitted by law, to government authorities or third parties if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Company; or (b) protect or defend the rights or property of Company, users of the Service, or others. You should be aware that, following disclosure of your Personal Data for these reasons, your Personal Data may be accessible by others to the extent permitted or required by applicable law.

    4. Disclosure to Third Party Service Providers.

      Except as otherwise stated in this Privacy Policy, we do not sell or rent your Personal Data to, nor do we trade or share your Personal Data with, any third parties for their own marketing purposes. However, we may share your Personal Data with third party contractors and service providers to provide you with the Service such as (a) to conduct quality assurance testing; to facilitate creation of accounts; (b) to process payments; or (c) to provide technical support. These third party contractors and service providers are required not to use your Personal Data other than to provide the services requested by the Company. You expressly consent to the sharing of your Personal Data with our contractors and other service providers for the sole purpose of providing services in connection with the Service.

    5. Disclosure to Third Party Companies.

      We may enter into agreements with Third Party Companies pursuant to which we may offer a Third Party Company’s products or services through the Service. A Third Party Company may want access to Personal Data that we collect from customers who purchase or access the Third Party Company’s products or services through the Service. As a result, we may provide your Personal Data to a Third Party Company when you purchase the applicable Third Party Company’s products or services through the Service. However, it will always be clear to you that a Third Party Company is involved in the transaction that you are entering into. The privacy policies of the Third Party Companies may apply to the use and disclosure of your Personal Data that we collect and disclose to applicable Third Party Companies.

    6. With your Consent.

      Other than as set forth above, we will only provide your Personal Information to a third party with your consent.

  7. Your Choices Regarding Your Personal Data

    1. Communications from Us.

      We will periodically send you free newsletters and e-mails that directly promote the use of our Service or the purchase of our services and that may contain advertisements for Third Party Companies. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly using the contact information provided below. Should you decide to opt-out of receiving marketing communications from us, and you have previously authorised us to share your information with third parties for their own marketing purposes, we may share your e-mail address with applicable third parties to notify them that you have opted-out of receiving further marketing communications. If you opt-out of receiving marketing communications from us, we may still send you administrative updates regarding the Service as well as notices of any updates to our Terms of Service or Privacy Policy.

    2. Changes to Personal Data.

      You may change any of your Personal Data in your account by editing your profile on the Service. You may request that we delete your Personal Data that we have within our possession or control, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled applicable requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.

  8. Data Integrity.

    We will use Personal Data only in ways that are compatible with the purposes for which it was collected or subsequently authorised by you. We depend on you to update and correct your Personal Data to the extent necessary to ensure its accuracy and completeness.

  9. Security of Your Personal Data.

    The Company is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorised access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorised people. Despite these measures, you should know that the Company cannot fully eliminate security risks associated with Personal Data and no data transmission over the Internet is 100% secure. As a result, the Company cannot guarantee or warrant the security of any information you transmit on or through the Service and you do so at your own risk.

  10. Contact Information.

    Company welcomes your comments or questions regarding this Privacy Policy. Please e-mail us at or contact us at the following address:

    Alpaca Guild Limited

    PO Box ??


    New Zealand

  11. Changes to This Privacy Policy.

    This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your Personal Data, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Website. Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Website. These changes will be effective for new users of our Service as of the Effective Date set forth at the beginning of this Privacy Policy. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing the applicable notice will nonetheless constitute effective notice of the changes described in the notice. If you do not agree with the terms of the revised privacy policy, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of our Service following notice of applicable changes shall indicate your acknowledgement of the applicable changes and agreement to be bound by the terms and conditions of the applicable changes.

This Privacy Policy was last revised May 2019.